Shipping Policy

MIHOFIT is committed to delivering your elliptical machines and fitness products safely and efficiently. This policy outlines the shipping process, delivery timelines, shipping costs, and related services for orders placed on www.mihofit.com.

Please review this policy carefully before placing your order.

1. Order Processing

Here’s what happens after you place your order:

• Processing Time: 1–3 business days after payment is confirmed.
• Shipping Hours: Monday–Friday, 9:00 AM–2:00 PM.
• Weekends & Holidays: We are closed on weekends and public holidays. Orders placed during these periods will be processed on the next business day.
• Tracking Notification: Once your order has shipped, you will receive a confirmation email with tracking information.

2. Delivery Timelines and Coverage

Service Areas

At present, MIHOFIT ships to the 48 contiguous U.S. states.

We currently do not deliver to:

• P.O. Boxes
• APO/FPO addresses
• Alaska (AK)
• Hawaii (HI)
• Puerto Rico (PR)
• Guam (GU)
• Military addresses in AA, AE, or AP regions

Thank you for your understanding.

We also ship throughout Canada, including major cities such as Vancouver, Toronto, Montreal, and surrounding areas.

Estimated Delivery Time

Estimated delivery time from the shipment date:

3–7 business days, depending on your location.

All shipments are fully trackable.

Possible Delivery Delays

Delivery delays may occasionally occur due to circumstances beyond our control, including:

• Public holidays, such as Thanksgiving or Christmas
• Extreme weather, including hurricanes or snowstorms
• Carrier system disruptions
• Transportation strikes or other logistics issues

If a significant delay occurs, we will make reasonable efforts to notify you by email or SMS.

3. Shipping Restrictions

Prohibited Addresses

We are unable to ship to:

• P.O. Boxes
• APO/FPO military addresses

Delivery Requirements

A valid daytime contact phone number must be provided with your order.

If you need to update your shipping address or other order information, please contact us before you receive the shipping confirmation email.

Once an order has shipped, address changes may no longer be possible.

4. Duties and Taxes

In accordance with applicable U.S. federal and state laws, sales tax may be applied to your MIHOFIT order based on the shipping address.

Product prices are displayed before applicable sales tax, and the final tax amount will be calculated and shown during checkout.

Any import duties or customs-related charges incurred during clearance into the United States will be covered by MIHOFIT.

If you have any questions regarding your delivery status, our support team is available to assist you.

5. Shipment Issue Resolution

Damaged or Incorrect Items

Please inspect your package as soon as it arrives.

If the shipping carton is damaged or the product arrives damaged, defective, or incorrect, please:

• Take clear photographs of all six sides of the shipping package.
• Take clear photographs of the damaged or affected product.
• Provide a detailed description of the issue.
• Send the information to mihofitforsport@gmail.com within 24 hours of confirmed delivery.

After reviewing and verifying the issue, we will arrange either:

• A replacement shipment at no additional cost, or
• A full refund, where applicable.

Lost Packages

If your tracking information has not been updated for an extended period, please contact us as soon as possible.

If the carrier confirms that your package has been lost, we will arrange a replacement shipment.

6. Contact Us

For shipping-related questions or assistance, please contact:

Email: mihofitforsport@gmail.com
Phone: +1 516-304-1760

Important Note

This Shipping Policy is intended as a general guideline. Shipping standards may vary slightly depending on the product, destination, carrier, or promotional activity.

MIHOFIT reserves the right to make reasonable updates to this Shipping Policy as necessary.