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FAQs

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Does the product require installation?

The main frame comes pre-assembled, so the unit is ready to use right out of the box. To prevent damage during shipping, the elastic-rod armrests require simple user installation. We provide the necessary tools and a clear instruction guide.

Is there a height / weight limit for users?
  • Recommended user height: approximately 3′11″ to 6′5″ (about 120 cm–195 cm).
  • Maximum user weight / load capacity: 220 lb (≈ 100 kg).
Does the machine have smart features?

Yes. The product includes an official “MIHOFIT” app. Via Bluetooth, you can connect the machine to the app to sync workout data, track training history, and monitor progress toward your fitness goals. The app is available on the Apple Store — search for “MIHOFIT” to download.

What safety precautions should users take?
  • Do not use the product if you are unwell or have medical conditions.
  • Maintain your balance during use to avoid falling.
  • When adjusting resistance, please step off the machine first — do not adjust while standing on the pedals.
  • Ensure at least 1 meter of clearance around the equipment when in use to avoid injuries to others nearby.
Are there recommended workout plans or courses?

Yes. Within the MIHOFIT app, we offer a variety of structured workout plans and courses, each labeled with difficulty and duration. You can choose based on your personal fitness level and goals.

What are the shipping and warranty policies?
  • We provide free shipping across the United States and Canada.
  • The MIHOFIT elliptical machine comes with a 1-year warranty covering manufacturing defects (excluding damage caused by misuse). In addition, we offer lifetime customer support — if you encounter any problems, you can contact us at any time.
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